The customer journey - refining your prep school admissions process

25 November 2021 10am – 11am Leadership Online

This practical presentation considers why Prep Schools should be looking more closely at their prospective parents’ journey. Including post-pandemic considerations, this workshop looks at every stage of the Admissions process, to ensure your parents’ journey is fully personalized, easy to navigate and provides a more positive experience than your competitors. Not just for schools with falling numbers, this practical session, full of excellent sector examples, helps you to deliver a five-star customer experience for all your prospective parents.


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