Concerns during an inspection
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Any concerns should be raised immediately with the Reporting Inspector so that issues can be clarified or resolved during the visit.
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If concerns relate to the Reporting Inspector, schools should contact ISI directly, on 020 7600 0100, and state that the call concerns an on‑inspection issue.
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The process for making complaints is outlined here and a timeline showing the complaints process can be found here.
Help and advice during an inspection
Useful contacts:
Independent Schools Inspectorate
Tel: 0207 600 0100
Email: [email protected]
IAPS Membership team
Tel: 01926 887833
Email: [email protected]
IAPS Employee Assistance Programme
Wellbeing support and advice, including counselling, is available to all full members through our Employee Assistance Programme. To access the EAP services, opt-in here.
Full details for all UK and overseas schools are available on our website.
If standards are not met
Schools receiving a DfE Action Plan Notice should refer to the Independent School Action Plan Guidance.
This guidance explains how to produce an action plan that demonstrates how failed standards or EYFS requirements will be fully met. The process is explained in this graphic.